The NRI's Guide to Remote Property Management (SOP)

The Direct Answer
Do not rely on friends or relatives. It strains relationships. Hire a Professional Property Management Company (PMC) or a local broker on a retainer. The fee (typically 15 days' rent per year) is worth the peace of mind. Your SOP should require Monthly Digital Inspections (video call walk-throughs) and proper Police Verification of tenants to avoid squatting risks.
The 'Leave & License' Shield
Never sign a "Tenancy Agreement" or "Lease". In India, always sign a "Leave and License Agreement". It gives the tenant no rights to the property ownership and makes eviction significantly easier legally. Register this agreement with the government; don't just notarize it.
The Remote Management Checklist
1. Rent Collection
- Automate: Set up NACH (Auto-debit) mandates for the tenant.
- Account: Ensure rent goes to your NRO Account specifically.
2. Repairs & Maintenance
- The "Minor/Major" Clause: Define in the agreement that repairs under ₹5,000 are tenant's responsibility. Above that, landlord pays.
- Vendor List: Have a trusted plumber/electrician on WhatsApp. Do not let the tenant pick the vendor (they will overcharge you).
3. Inspections
- Frequency: Once every 6 months.
- Method: If you don't have a PMC, ask a friend to visit just to "collect mail" and verify the condition.
4. Utility Bills
- Electricity/Water: Tenant pays.
- Maintenance: Landlord pays (usually included in rent). Check the society app (MyGate) remotely to ensure bills aren't piling up.

Kanav Arora
Real Estate Investor
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